Shipping & Returns

 

Dispatching orders.

We dispatch orders 5 days a week (Monday - Friday).

Orders will be shipped within 1 working day of original purchase.

 

UK shipping.

Royal Mail 1st Class Tracked - £4.45 (delivered within 1/2 days).

Royal Mail 2nd Class Tracked - £3.95 (delivered within 2/5 days).

Free UK Express Shipping - Orders over £100 (delivered within 1/2 working days).

 

International Shipping.

Europe 

International Zone 1 Tracked Shipping - £13.50 (delivered within 3/5 days). 

Rest of the World 

International Zone 2 Tracked Shipping - £17.95 (delivered within 5/7 days). 

 

Tracking.

All orders are sent via a tracked service.

You'll receive a tracking ID link in your order confirmation email, use this to follow your orders right to your doorstep.

 

Returns.

We accept returns up to 14 days after your purchase date. 

Buyer must front the return postage (we recommend you use a Tracked delivery service as we can't be held responsible for items that go missing being returned to us). 

Contact: smoothcactus@outlook.com

 

Refunds.

Once your return is received and inspected, we will contact you notifying that we have received the item.

When approved, your refund will be processed within 3/5 working days depending on your payment option.